FAQs

How to order?

Please order through the website.

How do I pay?

We accept payments via:

Bank Transfer (BPI)
Paypal
Gcash
Cash on Delivery (via Gogo Xpress)

*Payment details will be sent upon checkout.

How much is the shipping fee?

Metro Manila - Php 80
Outside MM - Php 140

After placing an order, how many days am I given to complete payment?

Customers are given 48 hours to complete payment. For any delays, kindly email us at morenathelabel@gmail.com

Where do I send my proof of payment?

Kindly email it to morenathelabel@gmail.com

When will I receive my order?

Due to COVID-19 quarantine restrictions, we have adjusted our delivery timeline. Rest assured that we do our best to ship them out immediately.

For Metro Manila orders, you can expect your orders within 3-7 business days.
For orders outside Metro Manila, you can expect them within 7-14 business days.

For expedited shipping requests within Metro Manila, please contact us at morenathelabel@gmail.com. We can get your items delivered via Lalamove or Grab, with additional fees.