FAQs

How to order?

Please order through the website.

How do I pay? 

We accept payments via:
  • Bank Transfer (BPI, BDO, PNB)
  • Paypal
  • Cash on Delivery (via LBC)

*Payment details will be sent upon checkout.

How much is the shipping fee?

  • For Metro Manila orders, it's Php 70 via Xioexpress.
  • For provincial orders, it's Php 160 via JRS.
  • Additional rates may apply for Cash on Delivery orders, as this will be shipped via LBC.

After placing an order, how many days am I given to complete payment?

Payments must be settled within the next day. For any delays, kindly inform us immediately.

Where do I send my proof of payment?

Kindly email it to info@morenathelabel.com.

When will I receive my order?

For Metro Manila orders, you can expect your orders within 2-3 business days. For provincial orders, within 4-5 business days.
For expedited shipping requests*, please contact us via morenathelabel@gmail.com.
*For Metro Manila addresses only
*Additional rates may apply